Process analytics is a methodology that helps to increase the efficiency and effectiveness of a particular process or workflow and assesses how well the process or infrastructure is achieving its end goal. It is utilized to identify and examine every part of the structure, including the process itself, the participating parties, the information exchange, etc. Accordingly, it can help identify potential improvements within the process, making it easier to carry out a re-engineering initiative sometime down the line.
Overall, process analytics is a critical tool that gives the organization insight into the processes in detail and examine them from different angles to improve efficiency.
Every business must constantly evaluate its processes and think of how to improve them. Over time, new technology becomes available, making the as-is process obsolete or easy to improve. The as-is process may be consuming too many resources, or simply be inefficient due to outdated technology or methods. This is when process analytics is powerful. It allows the operator to have a very thorough and detailed look at the process and its components, see how it can be improved, and if it is aligned with the strategic plan.
Overall, process analytics is a critical tool that gives the organization insight into the processes in detail and examine them from different angles to improve efficiency. The data obtained is useful to validate how well the current processes are working to drive business rather than the business driving the process.